QUESTIONS ABOUT CUSTOMER SERVICE

* What kind of guarantee comes with my hiring you?

* How do you handle group pictures and what order will we take the family formals after the ceremony?

* How do you feel about the bride and groom not wanting to see each other before the ceremony? Do you have any suggestions?

* What is your strategy for each wedding?

* Any long-term goals for yourself as a person?

* How long do you expect to be with us on the day of the wedding?

* What time do you arrive and how late into the reception do you stay?

* What is the order of events you will be shooting for the family formal session? Do I need to tell my family anything so that all of us are in the same place at the same time?

* How about an engagement session, will we be shooting together anytime before the wedding?

* Will you have an assistant? If so, will you both need a meal?

* Do you have a backup equipment just in case?

* What is your contingency plan if you get sick, stranded, break a leg, etc.?

* Do you use film or digital?

* What happens if it rains, is there anything I should know on your end?

* I'm looking for a photojournalistic photographer. What is your definition of "photojournalism?"

* How do you decide how many and what pictures you will take at my wedding?

* What differentiates your photographs from your competitors?

* Do you have a lot of equipment to set up?

* I'd like to have online proofing for my guests. How will you collect their names?

* Do you provide a written contract?